I am not sure how the company lost sight of what matters to our customers (both business and home) the most, but in my view we lost our way. I think our teams lest sight of what bug-free means, what resilience means, what full scenarios mean, what security means, what performance means, how important current applications are, and really understanding what the most important problems our customers face are. I see lots of random features and some great vision, but that doesn’t translate into great products. I would buy a Mac today if I was not working at Microsoft. Longhorn is a pig and I don’t see any solution to this problem. If we are to rise to the challenqe of Linux and Apple, we need to start taking the lessons of "scenario, simple, fast" to heart.
Note this was sent shortly before the development reset of Vista, which was described in this article, that mysteriously disappeared from the Internet shortly after its first publication. Even the Wikipedia reference to the WSJ is missing.
For those who like to quote Mahatma Gandhi ("First they ignore you, then they laugh at you, then they fight you, then you win") it proves that Linux had passed the "laughing" phase a lot sooner than most assume. Knowing Microsofts business practices, we all know what that means. For those who want to call the FOSS community paranoid, please try again.